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Contact Us

We’ve listed our most common queries below, if you don’t find the answer to your question, feel free to give us a call or send us an email (details below). We’d love to hear from you!

Frequently Asked Questions


  • Are your products organic? What does organic certification mean?
  • Is your Vanilla Powder the whole bean ground up or just the seeds?
  • Why is my Coconut Chocolate Butter separating?
  • My Vanilla Beans look mouldy - are they still safe to consume?
  • If the Buckinis packaging were compostable - wouldn’t it decompose and not keep the product fresh?
  • How do I recombine the oil in my Coconut Paste?
  • Why does my Coconut Paste have two colours, or a white layer on top, and why does the top taste like coconut oil?
  • How should I store my Coconut Butter/Oil?
  • There is a lot of controversy surrounding agave – what is Loving Earth’s stance on the issue?
  • What are the therapeutic properties and dosages of maca?
  • What is the difference between Cacao Beans, Nibs, Butter, Liquor and Powder?
  • Which has the most antioxidants - cacao or maqui?
  • What’s the difference between ‘wild crafted’ and organic?
  • I have concerns regarding the lauric acid content in coconut oil. What is Loving Earth’s take on this?
  • How much lauric acid is in your Coconut

Can’t find what you’re looking for? Contact us at


Loving Earth Pty. Ltd.
35 Jellico Drive,
VIC, 3179


Tel: 61 3 9095 6250
Fax: 03 9764 2464


Monday - Friday
8:30am - 4:30pm


62 163 488 462
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